Key deadline
14 days notice to current provider before withdrawal.
You can change your child's provider at any time. As long as you have an authorization, your voucher follows your child, not the program. But there is one important rule: you must give your current provider 14 days notice before withdrawing your child.
How the 14-Day Rule Works
- You decide to switch — you've found a new provider, or you're unhappy with your current one, or the program is closing.
- You notify your current provider and your CCR&R that you're withdrawing your child.
- The 14-day clock starts — your current provider may request up to 14 calendar days of notice (and continued reimbursement for those days). This is a billing period, not always enforced — but the provider has the right to it if they ask.
- Your child's new placement cannot officially start until the old placement ends — which may be up to 14 days from your notification date.
- You enroll at the new provider once the previous placement has ended.
What You Need to Know
Your provider cannot refuse to release your child. The 14-day notice is about the provider's right to advance notice (and continued reimbursement for those 14 days), not about permission. You have the right to move your child.
The new placement starts after the old one ends. Your child cannot be enrolled in two subsidized placements at the same time. The official end date of the previous placement determines when the new one can begin.
Enrollment can begin 14 days before your service need starts. If you're starting a new job or school program, your child can begin care up to 14 days before your start date.
The Process (In Practice)
There is currently no single official "change of provider" form. Your CCR&R typically coordinates the change by:
- Collecting an End of Placement confirmation from the provider you're leaving
- Collecting a Confirmation Form from the new provider
- Updating your authorization in the CCFA system
In practice, parents are often responsible for obtaining this paperwork — either from the CCR&R or from the providers themselves — getting the forms filled out by both providers, and returning them to the CCR&R for processing. Your CCR&R needs to be involved to update your records and ensure there's no gap in coverage.
Contact your CCR&R to start this process. Don't try to handle it directly between providers without the CCR&R in the loop.
Special Situations
Your provider is closing: If your provider shuts down, you still need to find a new provider. Your CCR&R can help you find options quickly. The 14-day notice may not apply in the same way if the closure is involuntary.
Contract slot to voucher: If your child is aging out of a contracted program (like moving from preschool to school-age), you may be able to transfer to a CCR&R-managed voucher to maintain coverage. See Vouchers vs. Contracts (0.3). Contact your CCR&R about this — it's a common transition that families miss.
Adding a sibling: If you already have a child at a provider, a sibling may be eligible for a placement at the same program. Ask your CCR&R about sibling access.
Your family child care provider is temporarily closed or arranging substitute care: Family child care providers may occasionally close for a period of time or arrange substitute care. They are required to give you advance notice, but you may still need to find your own alternative care during this period. Stay in communication with your provider — different providers handle this differently.
Next Steps
- Looking for a new provider? See Choosing a Provider (1.6)
- Questions about attendance during a switch? See Attendance Rules (1.9)
- Are you a provider losing a family? See When a Family Leaves (2.5)
- Contact your CCR&R to start the change-of-provider process
What to do next
Contact your CCR&R to initiate a provider transfer.
Content last verified against EEC policy: April 2026