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Everything you need to know about childcare subsidies in Massachusetts.

The System

How childcare subsidies work and who's involved.

0.1 What Is Childcare Financial Assistance? 0.2 Who Does What? The Players in the System 0.3 Vouchers vs. Contracts 0.4 The Waitlist 0.5 Key Terms / Glossary

For Families

Eligibility — "Can I Get Help?"

1.1 Am I Eligible? (Overview) 1.2 Income Eligibility 1.3 Service Need (Approved Activity) 1.4 What Documents Do I Need? 1.5 How to Apply

Your Voucher Is Active — "Now What?"

1.6 Choosing a Provider 1.7 Switching Providers (14-Day Rule) 1.8 Parent Fees 1.9 Attendance Rules 1.10 Reporting Changes 1.11 Reassessment / Reauthorization

Special Situations

1.12 DTA Referrals (TAFDC / SNAP) 1.13 DCF Referrals (Child Welfare) 1.14 Young Parents (Under 24) 1.15 Families Experiencing Homelessness 1.16 Domestic Violence 1.17 Disability (Parent or Child) 1.22 Transportation

If Something Goes Wrong

1.18 Your Voucher Was Denied 1.19 Your Voucher Was Terminated 1.20 How to Appeal 1.21 Sanctions / IPVs

For Providers

Getting Started

2.1 Accepting Subsidies — What You Need to Know 2.2 Provider Types and Requirements 2.3 Background Checks and Training Requirements

Day-to-Day Operations

2.4 How Reimbursement Works 2.5 When a Family Leaves — The 14-Day Notice 2.6 Collecting Parent Fees — Your Responsibilities 2.7 Attendance Tracking 2.8 Accepting Children — Voucher Verification

Provider Protections and Risks

2.9 Provider Improper Payments and Fraud 2.10 PTO for Family Child Care Providers 2.11 Paid Family Medical Leave (PFML) 2.12 Transportation — Offering and Verifying